Privacy Policy

Effective Date: 23/10/2025

Maria Paula Goncalves – Reconnection Functional Nutrition
Maria Paula Goncalves (“we”, “us”, “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, book a service, or communicate with us.

1. Who We Are

We provide functional nutrition and wellbeing services through consultations, education, and digital content. Based in the UK, we serve clients both locally and remotely.

Business Name: Reconnection Functional Nutrition
Data Controller: Maria Paula Goncalves

2. What Information We Collect

We may collect and process the following types of personal information:

  • Identity Data – name, date of birth, gender
  • Contact Data – email address, phone number, address
  • Health & Lifestyle Data – information shared during consultations or via forms
  • Technical Data – IP address, browser type, device information
  • Usage Data – how you interact with our website
  • Marketing & Communications – preferences for receiving updates
  • We do not knowingly collect data from anyone under the age of 18 without parental consent.

3. How We Collect Your Data

We collect data via:

  • Website forms (e.g. contact or booking forms)
  • Direct communication (email, phone, online consultations)
  • Cookies and tracking technologies
  • Online booking systems and payment platforms
  • Newsletter subscriptions

4. Why We Use Your Data

  • We use your data for the following purposes:
  • To respond to enquiries or bookings
  • To provide nutrition consultations and follow-ups
  • To send resources or relevant information
  • To comply with legal or regulatory obligations
  • For internal record-keeping
  • To send updates or marketing content (if you opt in)

5. Legal Basis for Processing

Under the UK GDPR, we rely on one or more of the following legal grounds:

  • Consent – when you agree to receive marketing
  • Contract – when providing services or preparing for them
  • Legal obligation – for keeping records as required by law
  • Legitimate interests – to improve services or manage communications

6. How We Store and Protect Your Data

  • We store your personal data securely using trusted platforms with appropriate data protection safeguards.
  • Health data and consultation notes are stored on encrypted systems
  • Email communications are protected by secure email services
  • Access is limited to authorised personnel only
We retain your data only as long as necessary to fulfill the purposes for which it was collected, including legal and tax obligations.

7. Sharing Your Data

We do not sell or trade your personal information. We may share data with:

  • Professional platforms we use (e.g. email marketing software, booking systems)
  • Legal, accounting or medical professionals (only if necessary and with consent)
  • Regulators or law enforcement where required by law
  • All third-party service providers are GDPR-compliant.

8. Your Data Protection Rights

Under the UK GDPR, you have rights including:

  • Right to access – ask for a copy of the data we hold on you
  • Right to rectification – correct inaccurate or incomplete data
  • Right to erasure – request deletion of your personal data
  • Right to restrict processing – limit how your data is used
  • Right to object – object to direct marketing or processing
  • Right to data portability – request transfer of your data to another service

To exercise any of these rights, contact us on this website.

9. Cookies & Tracking

We use cookies to improve your browsing experience and analyse traffic.
You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:
Maria Paula Goncalves
Location: Wokingham, Berkshire, UK